Battlenet We Couldn't Verify Your Account With That Information (2024)

1. Login problems only Battle.net App, couldn't verify - Blizzard Forums

  • More results from eu.forums.blizzard.com

  • Hello, i’am having a problem with an account, when i try to log in to battle.net application, I see the message “We couldn’t verify your account with that information.”. when i try to login to the website it works. Reinstalled battle.net twice Changed Password Removed all blizzard games from pc Nothing works. Greetings, Therapia

Login problems only Battle.net App, couldn't verify - Blizzard Forums

2. We couldn't verify your account with that information? - Blizzard Forums

  • More results from us.forums.blizzard.com

  • It won’t let me log in, it comes up with this statement when I try to log into WoW. “We couldn’t verify your account with that information.” I had this problem a few days ago but I changed my password and it allowed me to log in and play WoW. But now the problem is back again and I don’t know why. What do I do? I cannot log into WoW at all. I couldn’t even make a ticket on the customer support it kept sending me around in circles and kept ending up at the point just telling me to reset my pass...

We couldn't verify your account with that information? - Blizzard Forums

3. Blizzard Support - Cannot Verify Battle.net Email

  • If you don't receive the verification email, try the following troubleshooting steps: Double check to make sure you typed your email address correctly, ...

  • What to do if you cannot verify your email address when you create a Battle.net account or you change your email

Blizzard Support - Cannot Verify Battle.net Email

4. Unable to Authenticate With Security Code - Battle.net

Unable to Authenticate With Security Code - Battle.net

5. I cant "verify" my battle net account - Blue Tracker

  • Oct 30, 2009 · Everytime I click the link in my email that Blizzard sent me to "verify" my account, it just says "E-mail Verification Failed.

  • Everytime I click the link in my email that Blizzard sent me to "verify" my account, it just says "E-mail Verification Failed. This Battle.net account has not been verified. This may have been caused by repeated unsuccesful verification

I cant

6. Stuck on Human Verification When Creating Battle.net Account

  • Missing: couldn't | Show results with:couldn't

  • How to troubleshoot account creation issues

Stuck on Human Verification When Creating Battle.net Account

7. Blizzard Support - Error: We Can't Find That Battle.net Account

  • Missing: verify | Show results with:verify

  • What to do if you receive the error

Blizzard Support - Error: We Can't Find That Battle.net Account

8. Unable to sign in to Battle Net (solved) - WoW Help - Wowhead

  • Apr 27, 2014 · I suggest you call blizzard about this, as long as you can verify that you own your account they can reset your passwords and help you sort ...

  • Hi, I can't enter my BattleNet account, I know I entered the right password and e-mail, I even changed the password but it doesn't let me either. I don't think…

Unable to sign in to Battle Net (solved) - WoW Help - Wowhead

9. Blizzard Support - Search: Can't log in - Battle.net

  • Error: "We couldn't verify your account with that information". How to resolve this error when trying to log in to Battle.net. Updated ...

  • Support home

10. Blizzard Support - SMS Verification Code is Invalid - Battle.net

  • Error: "We couldn't verify you with the security code provided." Error: "The mobile verification code is incorrect." I cannot verify my account with SMS text ...

  • What to do if the verification code received via SMS doesn't work

Blizzard Support - SMS Verification Code is Invalid - Battle.net

11. Cannot Log in to the App, But Can Log in to the Website - Battle.net

  • If your login information is saved, try re-entering your Battle.net account email and password. If the issue persists, try resetting your Battle.net password.

  • Troubleshooting steps when you can log into your account management page but not the Battle.net App

Cannot Log in to the App, But Can Log in to the Website - Battle.net

12. Battle.net stopped working (cannot login) after latest update on Nov 30 ...

  • Nov 30, 2023 · The latest Battle.net update does not work. The current workaround is to delete the folder “Battle.net.14542”. You have to do this for each ...

  • Battle.net stopped working (cannot login, some error pops up) after its latest update today, which I think is related to the new World of Warcraft extension (Season of Discovery). I am using Linux Ubuntu Mate 22.04.

Battle.net stopped working (cannot login) after latest update on Nov 30 ...

13. hack, hacked, compromise, stolen, lost, missing, login, issue, gold, email ...

  • Error: "We couldn't verify your account with that information". How to resolve this error when trying to log in to Battle.net. Updated ...

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14. Fix Common Issues for Battle.net / Blizzard - Electronic First

  • Feb 27, 2024 · You will receive this error if you enter the wrong email or password in the Battle.net App login window. To resolve this error: 1. Exit the ...

  • Discover quick and effective solutions for common Battle.net/Blizzard issues! Resolve issues such as 'This code has already been claimed, and more.

Fix Common Issues for Battle.net / Blizzard - Electronic First

15. us.battle.net Connection Not Trusted. | Firefox Support Forum

  • Jul 22, 2012 · As I said, one computer using FF 14 will connect and have the info while this laptop wont. For the life of me I can't figure out why one works ...

  • Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Battlenet We Couldn't Verify Your Account With That Information (2024)

FAQs

Why can't i verify my Blizzard account? ›

Common Problems

This error is usually due to a mismatching or forgotten password, try to reset your password to resolve it. You may also see this error if there is a service interruption, check the BlizzardCS Twitter for the most up to date information. Please log in to submit feedback.

Why is Battle.net not letting me log in? ›

Be sure to enter the Battle.net account email address and password correctly. If your login information is saved, try re-entering your Battle.net account email and password. If the issue persists, try resetting your Battle.net password. Deleting the Battle.net cache folder can resolve problems with the logon module.

Why can't I make a Battle.net account? ›

If you receive the error Unable to Process during the account creation, the Battle.net account must be registered to the name of your parents or guardians. The date of birth must also reflect the parents' or guardians' details. Please log in to submit feedback. Did you find this article helpful?

How do I fix Battle.net not sending verification code? ›

If you don't receive verification codes or SMS alerts:
  1. Activate phone notifications in your Account Settings.
  2. Ensure you don't have any applications which can block texts or calls installed.
  3. Ensure that the latest software updates are present on the phone.
  4. Use the authenticator feature within the Battle.net Mobile app.

Why did my Blizzard account get banned? ›

Blizzard suspends or bans accounts for violations of our in-game and forum policies. If you're seeing this message, check your email for details about the violation and a link to information on the appeals process.

How do I get past Blizzard authenticator? ›

Detaching an Authenticator
  1. Log in to your Battle.net Account Security page.
  2. Click Update.
  3. Click Detach Authenticator.
  4. Click Detach.
  5. Complete the Security Check. This can be an SMS text message received on your phone or a Security code received on your Battle.net Authenticator.
  6. Click Submit.

Why is Battle.net setup not working? ›

Cached data in your modem and router can cause installation failures. Power cycle your connection hardware. Run a security scan to remove any viruses or malware infections. Update or temporarily uninstall any security programs, which may mistake the installer for a threat.

Can I run 2 Battle.net accounts? ›

If you own more than one Battle.net account and you'd like to play or chat on several accounts at the same time, you can turn on the option to run more than one Battle.net App at the same time in the App Settings: Open the Battle.net desktop app. Click the Blizzard icon in the upper-left corner and select Settings.

Does Battle.net delete accounts? ›

If you wish to delete your account, you may create a request to remove personal information from your account. Proceeding with this erasure request will permanently remove all personal information from your Battle.net Account. Information that will be removed includes: Name.

Why won't Battle.net accept my number? ›

Make sure you enter the number correctly. Make sure the country registered on your Battle.net account is correct and the phone number you're trying to use matches your country. If you have moved countries, update your registered country and try again. Make sure your number was not previously used on a VOIP plan.

Why is my Battle.net account locked for no reason? ›

We temporarily lock Battle.net accounts when there's a change in access. This can mean a long time has gone by since last time you logged in, or maybe you've logged in from an unfamiliar location. We've sent you an email with a link to reset your password, which will unlock your account.

How do I fix not receiving verification code? ›

How to Fix It When You're Not Receiving Verification Code Texts on Android
  1. Reboot your Android. ...
  2. Check your phone number. ...
  3. Turn airplane mode on and off. ...
  4. Make sure you can receive calls and messages. ...
  5. Unblock unknown senders. ...
  6. Delete unnecessary text messages. ...
  7. Clear the cache for your texting app. ...
  8. Update Android.
Jul 26, 2023

Why is my Microsoft account not verified? ›

Review the section related to account blocks and determine if any of your activities may have violated these terms. That verification method isn't working right now: Sometimes the block may be tied to the verification method you are using. Try using another verification method connected to your account.

Why is my Blizzard Authenticator code not working? ›

Common Problems

If you have a mobile Authenticator, click on Enter Code Manually and then Try resyncing directly at the code screen. If the codes are still invalid after synchronizing, you can Reset the app by clicking the three dots in the upper right corner of the app, then Reset, and follow the instructions.

What if I cant verify my email on Epic Games? ›

Log in to your account page. You'll see a yellow notification at the bottom of the screen if your email is unverified. Click the click here to resend link in the yellow notification. This sends a verification message to the email address on the account.

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